Terms and Conditions

BEFORE AND AFTER PRINTING

50% deposit or full cost of blank garment (whichever is more) is required before shirts are ordered and printed.

NOTICE: While we know most of our customers are trustworthy, we require any remaining balance to be paid in full before items can be shipped or picked up.

Order Proofing/Approval

Artwork and print proof is to be approved by the customer before printing the whole order. Please make sure artwork has the right spelling, colors, and placement.  There will be additional fees for corrections made after the initial approval as well as production delays.

Garment Disclaimer

Raygun Printing is not responsible for manufacturer defects such as inaccurate color, sizes,  loose stitching, holes, ripped seams.  We try our best to inspect these garments, but we can't guarantee that there won't be the odd one to slip through. It is always a good idea to order 5% more than what you intend to have in total.

SHIPPING AND HANDLING

Tracking information is typically sent via e-mail to the customer after shipping. Raygun Printing will not be held accountable if packages are late, lost, or damaged due to mishandling through the shipping company (i.e. UPS, FedEx, DHS, USPS)  Please ensure shipping address is correct beforehand as it will cause delays if incorrect.

Customer supplied garments must have a P.O labeled who it is from or it will be refused and sent back to the shipper.

RETURNS/REFUNDS

There are no cash refunds, only credit to your account.  One must contact us within one week if dissatisfied with results in order to receive credit. In the case that there are some misprints of over 3% of the order we will gladly take responsibility and reorder/reprint the pieces at no extra cost to the customer. We are not liable for customer supplied garments.

CANCELATIONS

The order must be canceled within 15 minutes of paying the deposit of the invoice in order to receive a refund. PayPal fees are non-refundable. Shipping cost (if Raygun is the purchaser of garments) and a 20% re-stocking fee will be deducted from the refund after the 15 minutes have elapsed.